Privacy Policy
Return and Refund Policy
Privacy Policy
Welcome to Love Thy Pet! Your trust is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or shop on our website.
Personal Information We Collect
When you interact with our website, we collect certain types of information:
Device Information
Automatically gathered data about your device includes:
- Details: Web browser, IP address, time zone, and cookies.
- Activity: Pages or products viewed, referral sources, and site interactions.
We collect Device Information using technologies such as: - Cookies
- Log files
- Web beacons, tags, and pixels
Order Information
When you place an order or attempt a purchase, we collect:
- Name
- Billing and shipping address
- Payment details
- Email address
- Phone number
Personal Information in this policy refers to both Device Information and Order Information.
Minors
Love Thy Pet’s services are intended for users aged 18 and older. We do not knowingly collect personal information from children.
How We Use Your Personal Information
Order Information
We use your Order Information to:
- Fulfill orders (process payments, arrange shipping, and send confirmations).
- Communicate with you about your orders and inquiries.
- Screen for potential fraud or risks.
- Share updates, promotions, or personalized product recommendations.
Device Information
We use your Device Information to:
- Monitor and prevent risks or fraudulent activities, including using your IP address.
- Enhance your experience on our website through analytics and performance insights.
- Assess the success of our marketing and advertising efforts.
Sharing Your Personal Information
We may share your information with third-party service providers to support our business operations, such as:
- Google Analytics: To understand website usage. Learn more about Google’s data practices here. You can opt out here.
- Advertising Partners: To provide targeted ads. Opt out through the Digital Advertising Alliance.
We may also disclose information when required to:
- Comply with legal obligations.
- Respond to lawful requests.
- Protect our rights or the rights of others.
Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal information.
To exercise these rights, please contact us at support@lovethypet.us.
Compliance with GDPR and CCPA
GDPR (European Union)
We handle personal data in accordance with the General Data Protection Regulation (GDPR), ensuring lawful, transparent, and secure processing.
CCPA (California Residents)
We respect California Consumer Privacy Act (CCPA) rights, including access to, deletion of, and control over personal data collected.
Do Not Track Signals
Our website does not alter data collection practices in response to Do Not Track (DNT) signals.
Data Retention
We retain your Order Information for our records unless you request its deletion.
Changes to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. Updated policies will be posted on this page.
Contact Us
If you have any questions or concerns about our privacy practices, please email us at support@lovethypet.us. We value your privacy and are dedicated to maintaining transparency in how we manage your personal information.
CONTACT INFORMATION:
Trade name: Love Thy Pet
Phone number: +1 208-568-6803
Email: support@lovethypet.us
Physical address: 164 Union St, Brooklyn, NY 11231, United States